Shipping & Delivery

How much does shipping cost?

Shipping cost is based on weight, the shipping method selected, and your shipping address. You can choose it at checkout page.

When will my order ship & when will it arrive?

Our products (if the item is in stock) usually ship directly after your payment is confirmed and received. Once your order has shipped, you will receive a shipping confirmation via email or WhatsApp with a tracking number.

Domestic orders should take 2-7 business days to arrive, after it has been shipped. Most international orders arrive in 3-6 weeks, but can take up to 8 weeks depending on the location.

How do I know when my order ship?

When your order ships, you’ll receive an Email or WhatsApp confirmation with the tracking number(s) and estimate delivery date(s).

How do I track my order?

Go to the tracking page, and fill in your track and trace number, which you can find at the top menu of our website.

You can track your order details on todiart.com or directly via our shipping partner website using your tracking number.

What carrier do you use for shippment?

We use JNE, TIKI, J&T, POS Indonesia for domistic shippment.

Orders shipped to overseas/worldwide will used JNE, TIKI, POS, DHL, FedEx, Air & Sea Freight cargo.

Can I ship my order to someone else?

Yes, orders can be shipped to a different address than the billing address. You can add more address at you account page.